Terms & Conditions

1. Acceptance of terms

POS2026 is a software-as-a-service product of Westferry Times Ltd, a company registered in England and Wales (company number 15650312) with its registered office at Unit 19, 1-13 Adler Street, London, England, E1 1EG ("we", "us" or "our").

By creating an account, purchasing a subscription, or using the POS2026 website (the "Website") or the POS2026 application and related services (the "Service"), you agree to these Terms & Conditions (the "Terms") and to our Privacy Policy and Refund Policy, which are part of these Terms. If you use the Service on behalf of a business, you confirm that you have authority to bind that business, and "you" refers to that business.

2. The Service

POS2026 is point-of-sale and business management software. Depending on your plan, the Service includes features for sales and POS checkout, products, purchases, stock and inventory, parties (customers and suppliers), due lists, income and expenses, loss/profit, reports, a dashboard, language settings and currency settings. Feature availability is described in the Service and may differ between subscription plans.

The Service is a tool to record and organise your business information. It does not provide accounting, tax or legal advice, and you remain responsible for the accuracy of the data you enter and for complying with the laws that apply to your business.

3. Accounts and eligibility

• You must be at least 18 years old and able to enter into a binding contract.
• You must provide accurate, current and complete registration information and keep it up to date.
• You are responsible for keeping your login credentials confidential and for all activity under your account, including activity by staff you give access to.
• Notify us promptly at support@pos2026.com if you suspect unauthorised use of your account.

4. Subscriptions and billing

Plans and fees

The Service is offered on a subscription basis. The plan, price and billing cycle you select are shown at the time of purchase and in your subscription settings. Prices may exclude applicable taxes, which will be added where required.

Recurring payments

Subscriptions renew automatically at the end of each billing cycle, and the applicable fee is charged to your payment method through our payment processor, Stripe, unless you cancel before the renewal date. By subscribing you authorise these recurring charges.

Trials

Where a trial period is offered, its length and conditions are shown at sign-up. Unless you cancel before the trial ends, your subscription will begin and the plan fee will be charged.

Price changes

We may change subscription prices. We will give you reasonable advance notice, and the new price will apply from your next renewal after the notice period. If you do not agree to the new price you may cancel before it takes effect.

Cancellation and refunds

You can cancel your subscription at any time from your subscription settings or by contacting us. Cancellation stops future renewals; access continues until the end of the paid period. New accounts are covered by a 30-day money-back guarantee on the first payment, and all refunds are handled under our Refund Policy.

Failed payments

If a payment fails, we may retry it and notify you. If payment is not received, we may suspend or downgrade your account until the balance is settled.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in breach of any applicable law.
• Copy, modify, reverse engineer, decompile or create derivative works of the Service, except where the law allows.
• Resell, sublicense, rent or lease the Service, or make it available to third parties other than your own staff.
• Interfere with or disrupt the Service, its servers or networks, or attempt to gain unauthorised access to any part of it or to other users' data.
• Upload malicious code or content that infringes the rights of others.
• Use automated means to access the Service except through interfaces we provide for that purpose.

6. Your data and responsibilities

You retain ownership of all data you enter into the Service, including products, transactions, financial records and the customer and supplier records in your Parties module ("Your Data"). You grant us a limited licence to host, process, back up and display Your Data solely to provide and support the Service.

You are responsible for:

• The accuracy, legality and completeness of Your Data.
• Having all rights and consents needed to enter personal information about your customers, suppliers and staff into the Service.
• Keeping your own copies of important records, for example by using the export options in the Report module.
• Complying with tax, invoicing, consumer-protection and data-protection laws that apply to your business.

7. Intellectual property

The Service, the Website and all related software, designs, text, graphics, logos and trademarks are owned by Westferry Times Ltd or its licensors and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your internal business purposes during your subscription. No other rights are granted.

If you send us feedback or suggestions, you agree we may use them without restriction or payment to you.

8. Availability and changes

We aim to keep the Service available, but we do not guarantee uninterrupted or error-free operation. The Service may be unavailable during maintenance, updates or events outside our control. We may add, change or remove features, and we will try to give notice of changes that materially reduce the functionality of your plan.

9. Third-party services

The Service and the Website rely on third-party providers such as payment processing, hosting, content delivery networks and font providers. Those services are governed by their own terms and privacy policies, and we are not responsible for them.

10. Disclaimers

To the fullest extent permitted by law, the Service and the Website are provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. Reports, profit calculations and other outputs depend on the data you enter and are provided for your information only.

11. Limitation of liability

To the fullest extent permitted by law:

• We will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, goodwill or business opportunity, arising from or related to the Service or these Terms.
• Our total liability for all claims arising from or related to the Service or these Terms will not exceed the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnity

You agree to indemnify and hold harmless Westferry Times Ltd and its officers, employees and agents from any claims, losses, liabilities and expenses (including reasonable legal fees) arising from Your Data, your use of the Service, or your breach of these Terms or applicable law.

13. Termination

You may close your account at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay fees when due, or if we are required to do so by law. On termination your right to use the Service ends. We will make Your Data available for export for a reasonable period after termination where practical, after which it may be deleted in line with our Privacy Policy. Sections that by their nature should survive termination (including sections 6, 7 and 10 to 15) will survive.

14. Governing law and disputes

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer law gives you the right to bring a claim elsewhere. Before starting formal proceedings, we encourage you to contact us so we can try to resolve the matter informally.

15. General terms

• Entire agreement: these Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and us about the Service.
• Changes: we may update these Terms. We will post the updated version with a new "Last updated" date and, for material changes, notify you through the Service or by email. Continued use after the change takes effect means you accept it.
• Severability: if any provision is found unenforceable, the rest of the Terms remain in effect.
• No waiver: our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment: you may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets.
• Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control.

16. Contact

Westferry Times Ltd (company number 15650312)
Registered office: Unit 19, 1-13 Adler Street, London, England, E1 1EG
Email: support@pos2026.com