1. Who we are
POS2026 is point-of-sale and business management software operated by Westferry Times Ltd ("POS2026", "we", "us" or "our"), a company registered in England and Wales (company number 15650312) with its registered office at Unit 19, 1-13 Adler Street, London, England, E1 1EG. We provide the POS2026 website (the "Website") and the POS2026 application and related services (together, the "Service").
This Privacy Policy applies to information we collect through the Website and the Service. By using either, you agree to the practices described here. If you do not agree, please do not use the Website or the Service.
2. Information we collect
Information you provide to us
- Account details: your name, business name, email address, phone number, password and similar details when you create an account or contact us.
- Subscription and billing details: your chosen plan, billing cycle, billing address and transaction history. Card and payment credentials are collected and processed by our payment processor, Stripe, and are not stored on our servers.
- Enquiries and support communications: your name, business name, email address, phone number and message when you use the contact form on our Website or ask for help. The form is delivered to us by email and is used only to reply to you.
- Business data you enter into the Service: products, stock, sales, purchases, income, expenses, due amounts, and the customer and supplier records you maintain in the Parties module. See Your business data below.
Information collected automatically
- Usage information: the features you use, actions you take in the Service, settings such as language and currency, and timestamps of activity.
- Device and log information: IP address, browser or device type, operating system, referring pages and error logs, collected through standard server logs.
3. How we use information
We use the information we collect to:
- Provide, operate and maintain the Service, including sales, inventory, parties, payments, reports and the dashboard.
- Create and manage your account and subscription, process payments and send billing notices, receipts and renewal reminders.
- Respond to support requests and communicate with you about the Service.
- Understand how the Service is used so we can fix problems and improve it.
- Protect the security and integrity of the Service, prevent fraud and enforce our Terms & Conditions.
- Comply with legal obligations.
We do not sell your personal information, and we do not use the business data you enter into the Service for advertising.
4. Your business data
The records you create in the Service (for example your products, sales, purchases, stock, income, expenses, due lists, and the names and contact details of your customers and suppliers) belong to you. You decide what to enter and you are responsible for having the right to use that information, including any personal information about your own customers and suppliers.
For personal information about your customers and suppliers, you are the data controller and POS2026 acts as a processor on your behalf. We process that information only to provide the Service to you and as described in this policy.
You can view, edit and delete your business data from within the Service, and you can export reports using the export options available in the Report module.
5. Legal basis for processing
Where data-protection law (including the UK GDPR and the Data Protection Act 2018) requires a legal basis, we rely on the following:
- Contract: to provide the Service and manage your subscription.
- Legitimate interests: to secure, support and improve the Service, and to communicate about it.
- Legal obligation: to keep billing records and respond to lawful requests.
- Consent: where you have given it, for example for optional communications. You may withdraw consent at any time.
6. Sharing and third parties
We share information only as needed to run the Service:
- Payment processing: Stripe processes subscription payments under its own privacy policy.
- Hosting and infrastructure providers that store and serve the Service.
- Content delivery networks and font providers: the Website loads scripts from jsDelivr and fonts from Google Fonts. When your browser requests those files, those providers receive your IP address and standard request information.
- Legal and safety: when required by law, to enforce our terms, or to protect the rights, property or safety of POS2026, our users or others.
- Business transfers: if we are involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction, subject to this policy.
7. Cookies and website technologies
The Website itself does not set tracking or advertising cookies. The Service uses cookies or similar technologies that are strictly necessary to keep you signed in, remember your preferences such as language and currency, and protect your account. Third-party resources loaded by the Website (see section 6) may set their own cookies under their own policies.
You can control cookies through your browser settings. Blocking strictly necessary cookies may prevent the Service from working.
8. Data retention
We keep your account and business data for as long as your account is active. After an account is closed, we delete or anonymise its data within a reasonable period, except where we must keep certain records (such as billing records) to meet legal, accounting or reporting obligations, or to resolve disputes.
9. Security
We use administrative, technical and organisational measures designed to protect your information against unauthorised access, loss or misuse, including access controls and encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for keeping your password confidential and for the activity that takes place under your account.
10. Your rights and choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you and receive a copy.
- Correct inaccurate or incomplete information.
- Delete your personal information, subject to our retention obligations.
- Restrict or object to certain processing.
- Receive your information in a portable format.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a data-protection authority. In the United Kingdom this is the Information Commissioner's Office (ico.org.uk).
To exercise any of these rights, contact us at support@pos2026.com. We may ask you to verify your identity before responding.
11. Children
The Service is intended for businesses and is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
12. International transfers
Your information may be stored and processed in countries other than your own, including where our hosting and service providers operate. Where information is transferred outside the United Kingdom, we use safeguards recognised under UK data-protection law, such as adequacy regulations or the International Data Transfer Agreement.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page and, for significant changes, notify you through the Service or by email. Your continued use of the Service after a change takes effect means you accept the updated policy.
14. Contact us
Questions about this policy or our privacy practices can be sent to:
Westferry Times Ltd (company number 15650312)
Registered office: Unit 19, 1-13 Adler Street, London, England, E1 1EG
Email: support@pos2026.com
Related policies
Read how the Service may be used and how subscriptions are billed and refunded.